Greenville County, EMS Headquarters
Greenville County EMS Headquarters needed a centralized facility to improve operations, support staff well-being, and streamline emergency response. The previous locations were scattered and outdated, making coordination and efficiency a challenge.
Innovative Adaptive Reuse for Centralized Operations and State-of-the-Art Facilities
A 30,000 SF space within a former shopping mall was repurposed into a modern EMS headquarters. This transformation revitalized an underutilized commercial space while providing a strategic central location for emergency medical services.
The redesigned Greenville County EMS Headquarters features employee lockers, a dedicated break room, and specialized training areas with advanced simulators. These upgrades improve staff morale and retention, ensuring first responders have the resources they need to serve the community effectively.
Integrated Emergency Services Under One Roof
Beyond EMS operations, the facility houses the Emergency Management Division, Emergency Operations Center, and the Criminal Investigations Division of the Sheriff’s Office. A central communications hub manages all emergency medical calls and dispatches for most county fire stations, streamlining response times.
A secure parking area for 44 ambulances ensures rapid deployment during emergencies. Since its completion, the headquarters has significantly improved operational efficiency and staff satisfaction, making it a model for adaptive reuse in public safety facilities.
For a visual overview of the new EMS headquarters, watch the following video:
Welcome Home! EMS has officially begun to operate out of their new headquarters at McAlister Square.
Learn More / Read Our Blogs:
- Shared Public Safety Campuses: A Smarter Way to Plan for Cost, Growth and Coordination
- How to Plan and Design a Fire Station That Supports Public Safety, Recruitment, and Resilience
- Designing Emergency Operations Centers That Perform When It Matters Most
- Planning Public Facilities that Keep Up with Growth: Lessons from Hardeeville, SC
- or, see more of our Public Safety designs here