Healthcare Podcast

What makes a great healthcare facility? Beyond exceptional physicians, compassionate nurses, and life-changing care are thousands of decisions made long before the doors open. In this episode, Dr. Jeff Strickler draws on more than three decades of healthcare leadership to explore how successful facilities balance vision with reality, current needs with future possibilities, and budgets with bold ideas. He shares practical lessons on planning, simulation, stakeholder engagement, patient experience, workplace violence prevention, operational flow, and the importance of keeping people at the center of every decision.

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In this episode, hosts Minta Ferguson and Heather Hayes are joined by Dr. Karen Lommel, the Robert A. Jolly Jr. Endowed Chair for Psychiatry and Community Health at Prisma Health, and a professor at the University of South Carolina School of Medicine Greenville. Dr. Lommel shares her insights on how thoughtful design and improved access can help reduce the stigma surrounding behavioral health. With many years of experience leading clinical and design initiatives, she discusses the importance of creating environments where mental health patients feel valued and supported — just like their medical counterparts.

Tune in to learn how healthcare leaders are reimagining spaces to promote equity, dignity, and healing for all patients. Listen on your favorite platform or subscribe for future episodes and leave us a comment here.

This episode of Ideas Shaping Healthcare features a conversation on healthcare strategy and facility planning with Samer Hamde, Healthcare Practice Leader for McMillan Pazdan Smith, engaging Minta Ferguson and Heather Hayes from MPS Advisors as they share their unique perspectives and experiences helping healthcare providers solve complex problems and plan for the future. From greenfield hospitals to complex renovations, you’ll learn how experienced healthcare advisors help clients succeed with pre-design strategies. 

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In this episode, we discuss high-reliability telehealth infrastructure as a transformative innovation in the healthcare industry. Joining us is Dr. James McElligott from the Medical University of South Carolina (MUSC). Dr. McElligott shares some of the history and impact of the Telemedicine rise, including its integration into medical education. Listeners will discover how a pioneering center has evolved over the years and how its scope and reach differ from other telehealth solutions.

MPS host Minta Ferguson also engages Dr. McElligott in a discussion about the telehealth opportunities and challenges posed by the built environment. They discuss the implications of the repeal of the Certificate of Need (CON) in South Carolina and how telemedicine can bridge the gap in access to care in rural communities.

If you want to learn the essentials of effective telehealth infrastructure or stay updated on emerging telemedicine technologies, don’t miss this episode! Listen on your favorite platform or subscribe for future episodes and leave us a comment here.

Join us in this enlightening episode as we delve into the nearly twenty-year evolution of WakeMed’s freestanding emergency departments (FSEDs) in North Carolina. Our guest, Carolyn Knaup, Senior Vice President of Strategic Ventures and Ambulatory Operations, shares invaluable insights from WakeMed’s vast experience operating freestanding EDs in multiple NC communities.

With a guiding principle that “healthcare is local” leading their strategy, Carolyn discusses the pivotal role of community trust and engagement in the success of WakeMed’s FSEDs. Discover how WakeMed’s innovative approach to healthcare accessibility and their commitment to community well-being have shaped their journey from the first standalone ED to their latest 2024 opening. Listeners will learn about their organizational goals, the importance of strategic placement, and the impact of cross-training in fostering a robust emergency care system that truly serves the community it is designed for.

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This episode delves into the cutting-edge realm of Freestanding Emergency Departments (FSEDs) and their pivotal role in modern healthcare infrastructure. We sat down with William Kenley, CEO of AnMed Health, and Brett Justice, AnMed’s Chief Strategy Officer, to uncover their profound insights into the planning and implementation of a new FSED project in Anderson County, South Carolina. Join us!

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For more healthcare design trends, visit our thought leadership IDEAS page and filter for healthcare.

In this episode, we explore an on-site, value based primary care delivery model designed by Proactive MD. In our conversation with Troy Corley, Senior Vice President of Proactive MD and Charles Swain, CEO of Foundation Property Group we uncover the “why” behind this new model and learn how it is different from other direct to consumer or concierge models. Learn more about Proactive MD.

This episode also covers:

• Top patient loyalty and retention drivers.
• Technology integration.
• The design of these care environments and what’s different from other clinics.
• What’s changing in local primary care as a result of the ever-evolving healthcare landscape.
• How initiatives such as DEI are informing today’s clinical operations strategies.

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The interiors of healthcare facilities have a profound impact on the patients and staff they serve. An experienced healthcare interior designer understands how the physical environment influences moods, emotions, and behavior.

In this episode, Minta talks with Erika Hill, a designer with almost 30 years of experience working with healthcare facilities. Erika approaches healthcare design as a holistic and collaborative process. Listen to the lessons learned and insights shared that can help any client positively impact the experience of their facility for patients and staff.

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What can hospitals do now to reach carbon neutrality?

Greg Hudson, P.E., MBA and Michael Scruggs, P.E. from RMF Engineering join Minta in the studio to discuss tips and best practices for this long-term initiative.

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The recent growth of Ambulatory Surgery Centers, coupled with an updated “approved procedures list,” and focus on patient experience, fuels changes in their design and operation. In this episode, Minta interviews Michelle Fortune, CEO of St. Luke’s Hospital, a critical access hospital in North Carolina. Fortune has an extensive history in the successful implementation and operation of ASC’s; join us as we explore the benefits, considerations, and strategies behind successful ACS’s.

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