Prisma Health, Multi-Specialty Ambulatory Care Center (MACC)

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The new 60,000 SF, two-story facility houses three tenants who share a centralized main lobby, check in, and entrance in addition to back of house functions such as lab, central supply, central utility, and scope cleaning rooms.

During the operational and space programming phase of the project, the design team worked with the client over a series of multi-day charrettes where key stake holders, front line staff, patient representatives and administration worked through operational needs, space needs and clinical needs for the on-stage / off-stage clinic module with shared support functions in a multi-specialty building.

Work efforts included market research, surveys sent to potential and current patients in the market and focus groups with some of the survey respondents. Clinical staff and administrators toured three comparable facilities to gain a better understanding of functional model options.

During design, user groups requested additional square footage, including a larger entrance lobby based upon their perception of the floor plan. Once they experienced the scale and proportions of the lobby during a virtual reality session, users were able to understand the size of the building and agreed to keep the smaller-sized lobby.

The Phase 1 buildout includes the Urology, Urogyn, and Colorectal programs. Potential future phases include a urology expansion, an ambulatory surgery center, and an imaging center.