What makes a great healthcare facility? Beyond exceptional physicians, compassionate nurses, and life-changing care are thousands of decisions made long before the doors open. In this episode, Dr. Jeff Strickler draws on more than three decades of healthcare leadership to explore how successful facilities balance vision with reality, current needs with future possibilities, and budgets with bold ideas. He shares practical lessons on planning, simulation, stakeholder engagement, patient experience, workplace violence prevention, operational flow, and the importance of keeping people at the center of every decision.

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