The firm culture at McMillan Pazdan Smith is a relationship-based, rather than a project-based business model. This means the firm works diligently to develop a mutually beneficial client relationship based on knowledge and trust, regardless of project size or scope. Many commissions are from repeat clients, a testament to our focus on service and going “the extra mile” to manage a client’s needs. A client understands that we are there to support them, and will earn each continued commission with equal fervor. Many clients have honored us with large projects, but also had faith that we would give their small projects the warranted attention.