Rethinking the built environment of family medicine to align design with new standards of care guided the conceptual investigation of a collaboration between McMillan Pazdan Smith, NXT Health, practitioners from Spartanburg Regional Healthcare System and Clemson University School of Architecture.
Taking a multi-disciplinary approach to planning and programming, the goal was to develop a patient and family-oriented, process driven, medical practice. The core team addressed circulation zones relative to clinical staff and patient traffic, modular room and furnishing designs, impact of natural light and views and integration of wireless technology across a number of clinical and customer service platforms. According to Village Family Medicine physician Christopher A. Smith, MD, “We are retooling staff to create an experience for our patients from arrival until departure that will be efficient, nurturing and a promotion of health.”
A recipient of the Healthcare Environment Award for Conceptual Design, the project introduces a new standard of innovation that facilitates community-centered healthcare delivery, an operationally excellent practice with optimized workflows and support for patients and their families through clear, intuitive design.